Customized Programming for Your Organization
STRATEGIC MARKETiNG
Can Your Organization Benefit From Knowing ...
Why your customers purchase what they do
How goals drive your marketing plans
Which methods and campaigns are most effective for your goals
How to manage your scarce marketing dollars for maximum effectiveness
How to utilize analytics to more accurately predict your customer's behavior
ORGANIZATIONAL
PLANNING
Which processes work most efficiently for your organization
What staffing models are necessary to achieve organizational goals
How to determine the most pressing organizational goals
How does the entire organization become a part of the marketing campaigns
What are the most effective ways your staff can operationalize the vision
What mentoring programs are most successful
REVENUE
ENHANCEMENT
What your customers are saying or not saying that influences their behavior
How to maximize sales of the services or products you want most to sell
How to make your staff your revenue ambassadors
Where your greatest ROI/ROO can be found
The relationship of cost containment to revenue enhancement
SERVICE
INNOVATION
What service models are most effective to achieve your business goals
How service systems are aligned to your staff
How to get your staff to achieve the service model you foster
How to innovate your service model so that your dynamic customer responds
Which level of service is the right level for individual units within your organization
Where can I find the latest in equipment and design trends
Project Management
Where can I find the time and resources to support the following projects:
Operational Audits / Performance Standards
Communication Strategies
Contract Transition Assistance
Post Contract Award Quality Assurance Audits
On-Boarding
Wellness / Work Life Balance Program
Focus Groups