Customized Programming for Your Organization

STRATEGIC MARKETiNG

Why your customers purchase what they do

How goals drive your marketing plans

Which methods and campaigns are most effective for your goals

How to manage your scarce marketing dollars for maximum effectiveness

How to utilize analytics to more accurately predict your customer's behavior

Which processes work most efficiently for your organization

What staffing models are necessary to achieve organizational goals

How to determine the most pressing organizational goals

How does the entire organization become a part of the marketing campaigns

What are the most effective ways your staff can operationalize the vision

What mentoring programs are most successful

What your customers are saying or not saying that influences their behavior

How to maximize sales of the services or products you want most to sell

How to make your staff your revenue ambassadors

Where your greatest ROI/ROO can be found

The relationship of cost containment to revenue enhancement

What service models are most effective to achieve your business goals

How service systems are aligned to your staff

How to get your staff to achieve the service model you foster

How to innovate your service model so that your dynamic customer responds

Which level of service is the right level for individual units within your organization

Where can I find the latest in equipment and design trends

Where can I find the time and resources to support the following projects:

Operational Audits / Performance Standards

Communication Strategies

Contract Transition Assistance

Post Contract Award Quality Assurance Audits

On-Boarding

Wellness / Work Life Balance Program

Focus Groups