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Customized Programming for Your Organization

STRATEGIC MARKETiNG

Can Your Organization Benefit From Knowing ...

Why your customers purchase what they do?

How goals drive your marketing plans?

Which methods and campaigns are most effective for your goals?

How to manage your scarce marketing dollars for maximum effectiveness?

How to utilize analytics to more accurately predict your customer's behavior?

ORGANIZATIONAL

PLANNING

Which processes work most efficiently for your organization?

What staffing models are necessary to achieve organizational goals?

How to determine the most pressing organizational goals?

How does the entire organization become a part of the marketing campaigns?

What are the most effective ways your staff can operationalize the vision?

What mentoring programs are most successful?

REVENUE 

ENHANCEMENT

What your customers are saying or not saying that influences their behavior?

How to maximize sales of the services or products you want most to sell?

How to make your staff your revenue ambassadors?

Where your greatest ROI/ROO  can be found?

The relationship of cost containment to revenue enhancement?

SERVICE

INNOVATION

What service models are most effective to achieve your business goals?

How service systems are aligned to your staff?

How to get your staff to achieve the service model you foster?

How to innovate your service model so that your dynamic customer responds?

Which level of service is the right level for individual units within your organization?

Where can I find the latest in equipment and design trends?

Project Management

Where can I find the time and resources to support the following projects?

Operational Audits / Performance Standards?

Communication Strategies?

Contract Transition Assistance? 

Post Contract Award Quality Assurance Audits? 

On-Boarding?

Wellness / Work Life Balance Program?

Focus Groups

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